Maintenance Request Form
If this is an EMERGENCY, please call (208) 713-0504
Submit Electronically, Fax, Mail, Drop Off
PO Box 321, Nampa, ID 83653
64 6th Street North, Nampa, ID 83687
Fax:(208)377-2966
Email: Josh@theCCHgroup.com
Please read the below trouble shooting guide, before completing the maintenance request form. Tenants may be charged for a service call if the service person determines that the tenant failed to perform routine maintenance task as outlined below:
1. Smoke Detector beeps: Replace battery, check for proper wire termination connection.
2. No power to plugs or switches: Check and reset breaker panel. Check and reset all GFI outlets (located in kitchen, bathrooms, utility rooms, and garages). Check if plug works off a wall switch.
3. Garbage disposal doesn't work: When on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom of the disposal and test. If you hear a buzz, turn off disposal and unplug from wall. Mounted on the side of the disposal or side of cabinet may be an Allen wrench. Put the wrench in the center shaft and twist back and forth (this un-jams the disposal). Remove the object that is causing the obstruction, turn back on, and test. Repeat until the object is removed.
4. No hot water: Check thermostat on tank for proper temperature setting. Check that thermostat is not set to "vacation". Check and reset breaker in power panel. Check and reset button next to thermostat.
5. Hot water is too hot: Check thermostat on tank and turn down.
6. Plumbing or fixtures leak: Turn off water fixture, turn off water at supply line and notify Landlord immediately
7. No heat: Check thermostat. Check that furnace covers are in properly. Did you pay your utilities or issue and order to disconnect the utility? Check to see if the pilot light is still lit on your water heater. If it is off your gas may be turned off, Call Intermountain Gas Co. at 208-377-6840.
8. Dishwasher won't drain: Clean food out of bottom of dishwasher, and / or the garbage disposal.
9. Refrigerator too warm or too cold: Check thermostat in refrigerator is set correctly.
10. No Air Conditioning: Check all circuit breakers including the breaker located outside above the A/C unit.
11. No Electricity: Check all breakers; flip them hard to the OFF position and then hard to the ON position. Check all GFI in bathrooms, kitchens, laundry room, and garage. Call Idaho Power at 208-388-2323.