





Owner Services
Professional
•We strive to provide each of our clients and their tenants with professional, prompt,

and courteous service. We will treat all clients and tenants with respect and dignity.
Prepare Your Property to be Rented
•We will meet with you to evaluate your property and make recommendations to

prepare your property to obtain the optimal monthly rental amount.
•We will coordinate the completion of any maintenance or repair items you have

approved using our extensive network of qualified vendors to ensure all work is

completed.
Determine the Optimal Monthly Rental Amount
•We will do a market analysis to determine the optimal monthly rental amount for your

property.
Design a Targeted Marketing Program
•We will design a targeted marketing program to rent your property as quickly as
possible.
•We will execute your targeted marking program utilizing the Internet (web page for

each rental, Craigslist ads that direct prospects to your web page), and property signs.
•We will promptly pursue all leads and inquiries and schedule showings of your 

property during the week, evenings, and weekends.
Thorough Screening of Applicants
•We will thoroughly review each prospective tenant's rental and credit history, including

prior evictions.
•We will verify your new tenant's current employment and stated income.
•We will contact your new tenant's previous landlord(s) to verify payment history and

care of property.
•We will discuss the results of the screening process with you and make our

recommendation.
Coordinate Move-In of New Tenant
•We will collect the first month's rent and security deposit prior to your tenant's move-in.

At this point we will set up an auto deposit program with your new tenant.
•We will prepare all rental and lease agreements.
•We will meet with your new tenant and ensure all agreements have been properly

executed prior to his or her move-in.
•We will document your property's condition utilizing digital photography prior to your

new tenant's move-in.
•We will have your tenant complete and sign a “Statement of Condition” report verifying

the condition of the property at the time of his or her move-in.
•We will instruct your tenant regarding rental payment terms and required property

maintenance.
Prompt Rental Receipt Collections and Disbursements
•We will promptly collect your rental income from your tenant by the 5th of each month

through our auto deposit program.
•We will disburse the rental proceeds in the manner instructed by you on a monthly

basis.
•We will coordinate the start of unlawful detainer action to evict your tenant in the event

the rent is not paid.
Payment of Your Monthly Expenses
•We will pay all reoccurring monthly expenses on your behalf that your tenant does not

pay such as:

- Insurance

- Home Owner's Association Dues

- Utilities

- Lawn Maintenance
Detailed Monthly Accounting Reports
•We will provide you with monthly itemized statements showing income and expenses

related to your property.
•We will provide you a year-end accounting summary of your account and 1099s
Complete Property Maintenance Services
•We provide our clients with 24-hour emergency repair services.
•We minimize the cost of repairs and maintenance using our extensive network of

contractors, vendors, and handymen.
•We coordinate property reconditioning, including painting, window coverings, new

carpet, and carpet cleaning.



